Purtroppo, posso confermare la cancellazione del pre-ordine copiando ed incollando la mail ricevuta:
"Dear Customer,
We hope this e-mail finds you well.
We are contacting you from AE Customer Service to inform you about some order cancellations involving the Grand Action Big Size Model lineup from Evolution Toy.
We are very sorry to inform you that the following product has been cancelled from our offers of products due to supplying issues:
GRAND ACTION BIG SIZE MODEL UFO Robot Grendizer - Drill Spazer
If you already paid for this preorder, we kindly invite you to contact our Customer Service at
info@xxx-xxx.com and choose among one of the following refund options:
1. Non-direct refund on PayPal: Please kindly note that, since the payment is later than 6 months, we will have to make a non-direct refund. This means that charges may be applied by PayPal on your end. Also, please be kindly aware that our refund is always in Japanese Yen, regardless the current exchange rates. Therefore, a lower amount might be refunded in your currency compared to when you made the payment.
2. Issuance of coupon code: If you prefer, we can issue a coupon of the same amount you paid, with no expiration date, to be used on your future orders on our website.
We truly apologize for the inconvenience, and we look forward to hearing back from you.
Kindest Regards,"
